At My Exclusive Travel Club, we ensure a smooth and reliable shipping process for all our outdoor and travel products. Please review our shipping policy below.

1. Shipping Locations

• We currently offer shipping to select locations. Please check availability at checkout.
• We do not ship to P.O. boxes or restricted areas.

2. Processing Time

• Orders are processed within 1-3 business days after confirmation.
• Processing times may vary during peak seasons or promotional periods.

3. Delivery Time

• Standard delivery takes 5-10 business days, depending on your location.
• Remote areas may experience longer shipping times.
• We are not responsible for delays due to weather, courier issues, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Any additional taxes, duties, or import fees are the responsibility of the customer.

5. Order Tracking

• Once shipped, you will receive an email with tracking details (if available).
• Customers can contact [email protected] for order status updates.

6. Failed Deliveries & Reattempts

• If a delivery attempt fails due to incorrect address details or the recipient being unavailable, a re-delivery may be scheduled. Additional charges may apply.
• Customers must ensure someone is available to receive the package.

7. Damaged or Lost Packages

• If your package arrives damaged, report it to us within 48 hours of delivery with photos.
• If a package is lost in transit, we will work with the courier to resolve the issue.

For any shipping-related inquiries, please contact us at [email protected].